Privacy Policy

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PRIVACY POLICY FOR Mobile Aesthetics

Effective Date: 09/01/2025

At Mobile Aesthetics, protecting your privacy is a top priority. This policy explains how we collect, use, and protect your personal and medical information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect

We collect and maintain personal and medical information, including but not limited to:

• Personal Details: Name, date of birth, address, phone number, and email address.
• Medical Information: Health history, treatment plans, images, and progress notes.
• Payment Information: Credit card details, billing information, and insurance details, if applicable.

2. How We Use Your Information

Your information is used to:

• Provide medical care tailored to your needs.
• Schedule appointments and send reminders.
• Communicate through secure, HIPAA-compliant platforms (e.g., text, email, or patient portals).
• Facilitate payment processing and billing.
• Comply with legal and regulatory requirements.

3. Communication Practices

We use the following secure communication methods to interact with patients:

Electronic Medical Records (EMR):

Your medical records are securely stored in our HIPAA-compliant electronic medical record system to ensure privacy and easy access to your healthcare information.

HIPAA-Compliant Text Messaging:

We provide two-way text messaging for appointment reminders, general inquiries, and follow-up communication. These messages are secured and designed to protect your privacy.

HIPAA-Compliant Email:

Email communication is used for administrative purposes, such as appointment scheduling, invoices, and patient education materials. Clinical details are only shared with your consent.

Online Patient Portal:

Our secure online portal allows you to:

• Access your medical records and treatment plans.
• Schedule or confirm appointments.
• Communicate directly with our office.

4. Information Sharing

Your information will only be shared as necessary and in compliance with HIPAA. We may share information with:

• Healthcare providers involved in your care.
• Insurance companies for payment processing (if applicable).
• Third-party services we use for secure data processing, all of which comply with HIPAA regulations.

We will not sell or disclose your information to unauthorized third parties.

5. Security Measures

We implement stringent security measures to protect your personal information, including:

• Encryption of electronic records and communications.
• Firewalls and intrusion detection systems.
• Regular audits of our systems and processes.

6. Your Rights

You have the right to:

• Access your medical records.
• Request corrections to your records.
• Restrict certain disclosures of your information.
• Receive a copy of our Notice of Privacy Practices.

For detailed information about your rights, please contact us directly.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulations. The effective date at the top of this policy will indicate the last revision.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Phone: 980.240.7729
• Email: yourmobileaesthetics@gmail.com
  • 'We do not share your mobile information with third parties for marketing purposes without your explicit consent.'
  • You have the right to opt out of messaging campaigns by:
    • Replying 'STOP' to text messages
    • Contacting the company via email or phone

Thank you for trusting Mobile Aesthetics with your care. Your privacy and security are integral to our commitment to excellence in aesthetic medical services.